Hardware-software systems to recover data from the majority of damaged storage media: SATA/PATA/USB HDD, SATA/PCIe (M.2 NVMe/AHCI, Apple SSD, PCIe x16) SSD, SAS, RAID, logically damaged USB Flash drives, SD/mSD cards.
Use the PC-3000 Portable III to quickly and easily diagnose practically any type of storage media devices, find the reason for damage, make images and recover as much data as possible. And 2 active licenses for a desktop computer/ laptop along with a Standalone Mode to work without a host computer, allows you to arrange your workstation wherever you need it!
With the new SAS adapter for PC-3000 Portable III, you can conduct advanced diagnostics, repair and data recovery from HDD and SSD with the SAS interface (Serial Attached SCSI).
The PC-3000 Portable III has become an even more universal data recovery tool!
Now, with the new SAS adapter for PC-3000 Portable III, you can conduct advanced diagnostics, repair and data recovery from HDD and SSD with the SAS interface (Serial Attached SCSI).
Adapter SAS, 6 Gbit/s
Connecting the SAS adapter to the PC-3000 Portable III
The SAS adapter is connected to Port 0. When choosing this port, the adapter is detected in the system automatically:
Port choosing in the Standalone Mode |
Port choosing in the Full-Featured Mode |
The SAS adapter is an external device which is connected to Port0 of the PC-3000 Portable III.
The adapter includes a highly productive Marvell controller, effective low-noise voltage stabilizers
as well as other electronic components such as the Power and Data ports for SAS drive connection,
and three LED indicators: of the provided power supply - PWR, of the drive activity - SEL, and of
the error - FLT.
For temperature control, there is a fan inside the case of the adapter and a radiator on the microchip of the bridge. The fan is monitored by the PWM controller which gets the data from the temperature sensor.
The SAS adapter construction
WARNING!
The PC-3000 SAS Adapter Software must be activated to work with the Data Extractor Portable III functions and Universal / Special Utilities
SAS HDD reading speed |
SAS SSD reading speed |
SAS HDD reading speed |
SAS SSD reading speed |
1. SAS adapter
The SAS adapter is intended for SAS HDD and SAS SSD connection for general checking of device
operation capability, surface testing for reading, writing, verification, viewing SMART parameters
(Log Sense). It is also possible to view and change some device configuration parameters here.
The copying function lets you create the device image (full sector-by-sector copy) and save any area
of the logical space. The sector editor lets view and edit the chosen surface areas.
The adapter lets you work with SAS HDD and SSD in the Data Extractor software.
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Software:
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2. SAS Adapter with Special Software Utilities
The SAS Adapter with Special Software Utilities (for PC-3000 Portable III) provides the same functions as the SAS adapter (see option 1) plus Special Software Utilities.
The Special Fujitsu, HGST, and Seagate Utilities let you test SAS HDD in the technological mode, check and recover the service information.
In the special utilities, testing and restoring HDD service information, modules, configuration pages has been implemented. Translator recalculation (restoring) is supported as well as testing magnetic heads and disk surfaces according to physical parameters, clearing SMART, resetting the counters of on/off switching and work hours, loading the HDD microprogram.
The SAS Adapter with Special Software Utilities will also allow you viewing the hidden defects table of the P- and G-lists when dealing with SAS HDD.
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Delivery kit:
Software:
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You are welcome to contact sales@acelab.eu.com to get the SAS adapter and the PC-3000 Portable III System.
The world’s first and only solution to deal with damaged PCIe SSDs! Stay ahead of your competitors: diagnose the condition of PCIe SSDs (NVMe/AHCI, Apple Macbook, PCIe x16) and recover data from such damaged devices thanks to the special adapters: M.2 PCIe NVMe SSD/M.2 SATA SSD adapter, PCIe NVMe/AHCI Adapter for Apple Macbook SSD, and PCIe x16 SSD Adapter.
The PC-3000 Portable III delivery kit includes the specialized 2-in-1 SD/MicroSD Card Reader Adapter. As such, you can recover data from logically damaged SD/MicroSD memory cards with a capacity of 1 TB and below!
A direct connection allows you to have a full PWR control and stable reading of partially damaged USB drives with many bad sectors/freezes without the OS and driver influence on storage media. With the PC-3000 Portable III USB Host, you can also send Techno Commands, so in most cases it’s possible to save time on searching for a donor PCB or soldering the SATA interface. Besides, you are able to deal with logically damaged NAND Flash drives!
to create data images
Standalone Mode Сreate data images from USB Flash, SATA/PATA/USB HDD, PCIe/SATA/USB SSD without a host computer. Drive diagnostics, creation of the sector-by-sector copies, erasing (cleaning) of the drives are available. More features are going to be added with the software updates.
to solve simple cases quickly
Easy Mode Get rid of many routine steps by automating the process of data recovery from logically damaged drives: check the drive's condition, save the report about it, read the drive ID and S.M.A.R.T. parameters, remove passwords from the security-locked drives, view/copy data, and much more!
to recover as many cases of different complexity as ever possible
Full-Featured mode Get maximum data from damaged storage devices no matter how difficult your case is! The mode includes top features that you already know from the other PC-3000 flagship solutions: PC-3000 Express and PC-3000 UDMA. No other tool can recover data like PC-3000 does!
Together with the ACE Lab’s software products, PC-3000 Portable III forms the systems to recover data from SATA/PATA/USB HDD, PCIe/SATA/USB SSD, USB Flash drives, SD/MicroSD memory cards, and RAID both in the lab and on-site:
PC-3000 Portable System
(PC-3000 Portable III +
Data Extractor Portable III)
PC-3000 Portable SSD System
(PC-3000 Portable III +
Data Extractor Portable III +
PC-3000
SSD Extended)
PC-3000 Portable RAID System
(PC-3000 Portable III +
Data Extractor Portable III
RAID Edition)
PC-3000 Portable Ultimate System
(PC-3000 Portable III +
Data Extractor Portable III
RAID Edition + PC-3000
SSD Extended)
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SATA / PATA HDD (3.5", 2.5",1.8") |
Supported interfaces: |
SATA (Serial ATA) and USB devices compliant with the Mass Storage Device specification, i.e. external USB 2.0/3.0 HDD and USB Flash drives with logical issues (File System corruption, deleted data). SSHD (Solid State Hybrid Drive). PATA (IDE) - via a special PC SATA-PATA adapter from ACE Lab which can be bought optionally. |
| Supported vendors: | Seagate, Western Digital, TOSHIBA, HITACHI / IBM (HGST), Samsung, Fujitsu, Maxtor, Quantum | |
| Supported capacities: | From 40 GB and more (without upper limit) | |
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SAS HDD / SSD (3.5", 2.5")* |
Supported interfaces: |
SAS (Serial Attached SCSI) |
| Supported vendors: | Seagate, Western Digital, HITACHI / IBM (HGST), Fujitsu | |
| Supported capacities: | From 80 GB and more | |
| SSD** | Supported interfaces: |
SATA II/III M.2 PCIe NVMe and M.2 (NGFF) - via a special universal M.2 PCIe NVMe SSD/M.2 SATA SSD adapter included in the delivery kit mSATA - via a special SATA-mSATA adapter from ACE Lab which can be bought optionally Micro SATA, PATA, LIF, ZIF, Apple proprietary interface - via additional adapters from third-party vendors The Apple MacBook SSD M.2 NGFF PCI-e NVMe Macbook SSD 2013-2019 (12+16 pin) - via the PCIe NVMe/AHCI Adapter for Apple Macbook SSD from ACE Lab which can be bought optionally PCIe x1-x16 - via the PCIe x16 SSD Adapter from ACE Lab which can be bought optionally |
| Supported vendors: | OCZ, Corsair, Crucial, RunCore, A-DATA, G.Skill, Micron, Plextor, Intel, Samsung, Seagate, SanDisk, Kingston, Smartbuy, Silicon Power, PNY, AMD, Lexar, Transcend, Patriot, GoodRam, Kingspec, Toshiba, etc. More manufacturers are added with the updates | |
| Supported capacities: | From 32 GB and more (without upper limit) | |
| USB Flash*** | Supported interfaces: |
USB devices that comply with the Mass Storage Device specification, i.e., external USB 2.0 / 3.0 Flash. SD/MicroSD Memory Cards via the special 2-in-1 Card Reader Adapter included in the delivery kit |
| Supported vendors: | A-DATA, Apacer, Corsair, Goodram, Kingston, Lexar, Samsung, Sandisk, Silicon Power, Smartbuy, Toshiba, Transcend, Verbatim and others | |
| Supported capacities: |
From 256 MB and more (without upper limit) Up to 1 TB for SD/MicroSD Memory Cards |
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| RAID**** | Supported virtual RAID levels: |
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| Files Systems | FAT, exFAT, NTFS, ReFS, HFS+, APFS, EXT2/3/4, XFS, F2FS, ReiserFS, BtrFS, VMFS, UFS1/2, ZFS, DHF4.1, WFS0.x (for video recorders) and virtual machine images | |
* for dealing with SAS HDD/SSD using your PC-3000 Portable III, you need to get the SAS adapter additionally
** to work with Solid-State drives you need the PC-3000 solution which supports SSD: PC-3000 Portable SSD or Ultimate Systems
*** the PC-3000 Portable III is able to recover data only from logically damaged (partition corruption, deleted files, damaged File System, etc.) Flash drives
**** to work with RAID you need the PC-3000 solution which supports RAID arrays: PC-3000 Portable RAID or Ultimate Systems
The PC-3000 Portable III is a one-of-a-kind hardware-software tool for on-site data recovery with the maximum success rate. It is the most powerful and convenient solution available on the market that contains the main principles of the PC-3000 technology and much more to solve data recovery tasks easier and faster.
Depending on the system you choose, the PC-3000 Portable III also includes extra software such as PC-3000 SSD Extended and Data Extractor RAID Edition to help you recover data from not only SATA/PATA/USB HDDs, USB Flash devices, and SD/MicroSD memory cards, but also from PCIe/SATA SSDs and RAID-arrays built from the drives based on the interfaces listed below. More types of devices such as SAS drives are to get support in future.
Drives can be connected to the PC-3000 Portable III ports (2xSATA, 1xSATA/USB), motherboard ports (xSATA, xUSB, etc) or represented as images.
The data recovery process may additionally require spare drives for destination copy of the recovered data.
To solve various issues with storage media devices, you can use 3 operating modes in the PC-3000 Portable III: Standalone Mode, Easy Mode and Full-Featured Mode.
Have you ever needed to work with storage media devices on-site? Thanks to the brand-new Standalone Mode of the PC-3000 Portable III, you’re now able to solve some of your data recovery tasks without a host computer! Easily diagnose the HDD's condition and create data images from USB Flash, SATA/PATA/USB HDD, NVMe/SATA/USB SSD right at your customers’ premises! All the information is displayed in the built-in 4” Screen and controlled with the 8-button keyboard.
Main features of the Standalone Mode:
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More functions are to be added with software updates.
Source ports: USB 3.0 (HOST) and Port 0 (SATA / PCIe / NVMe)
To diagnose and investigate the drive, you should connect them to the Source Ports that have a Hardware Write Blocker - the “Wr. Protection” switch. When it’s turned on, a yellow LED lights up and indicates that the record block is activated.
The following drives can be connected to the Source diagnostic ports: USB Flash, SATA/PATA*/USB HDD, PCIe NVMe/SATA/USB SSD.
*To deal with PATA HDD, you need to use an additional PC SATA-PATA adapter (can be purchased optionally).
Target ports: Port 1 (SATA) and Port 2 (SATA)
The Target ports are used to create image copies of data. You can create such copies on 1 or 2 drives simultaneously. Only HDD and SSD drives with the SATA interface can be connected to the target diagnostic ports.
The copying speed in the Standalone Mode is up to 500 MB/s.
All operations performed in the Standalone Mode are logged and recorded into the log file inside the Non-Volatile Memory. When you connect the controller to the host computer, you may view or print these log files.
For the purposes of precise logging, the PC-3000 Portable III has a century calendar and the UTC clock (world time clock) that are able to run without interruption thanks to the built-in lithium power supply.
A dream of many data recovery specialists became true: from now on, the data recovery process is easier than ever! With the PC-3000 Portable III, you can use just its Easy Mode to recover data from HDDs that don’t have serious issues with the internal firmware or hardware part without delving into the variety of deep PC-3000 functions. Even beginners in data recovery will be able to solve their first tasks quickly and efficiently!
The experienced users, in turn, will get rid of many routine steps by automating the process of data recovery from logically damaged drives:
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A completely new feature — Reports Generation — allows you save/print the report about the condition of the drive, so you can show it to your clients. More information on how to use the PC-3000 Portable III Easy Mode, you may find in the video above.
Those engineers who prefer to fully control the process and would like to be a pro in data recovery will truly appreciate the high-end Full-Featured Mode that includes top functions for the most thorough and careful work with storage media devices. Over a quarter of a century of in-depth research and development is behind this mode. A scientific approach and a huge team of developers who constantly work on enhancements allows you to get the maximum data even if the drives are seriously damaged. No other tool can recover data like PC-3000 does!
The PC-3000 Portable III Systems include the largest number (17) of special utilities used for various vendors, architectures and HDD families:
No other tools have so many options to deal with different hard disk drives!
With the specialized PC-3000 utilities, you can:
There are three types of HDD malfunctions: physical damage, logical damage and a combination of physical and logical damage.
PC-3000 Systems are the only products that combine methods for solving both physical and logical problems. This allows you to effectively solve the widest range of tasks: from the simplest to the most complex ones.
The most frequent reasons of HDD damage:
HDD diagnosis can be done in standard (user) and technological (factory) modes. There are special PC-3000 adapters used for switching the HDD into the technological mode to get access to the internal HDD software and user data. This opportunity is a result of many years of diligent research directed by our vast expertise in recovering data from HDD.
A damaged HDD can stop functioning at any time. That is why it is very important to read the maximum data volume in the shortest period of time. With the PC-3000 Portable III Systems, you can create both full (sector-by-sector) or partial data copies from damaged drives. The thing is Data Extractor Portable has integrated functionality for logical analysis of file systems which allows reading necessary data only. This technology greatly reduces the volume of the read data, the duty cycle of damaged HDDs and the time required for data recovery.
In many cases, it is not necessary to fully repair the HDD to recover data. It could suffice to correct the internal HDD software. This allows for temporal access to user data and you can read the required information.
| The issues |  |
The solutions to the issues |
| One of the magnetic heads is damaged | |
You can get data access through the remaining heads using the “MR-Head Shift technology”. The damaged head is substituted by the adjacent correct magnetic head. It allows you to keep the integrity of the translated data and to read big data volumes without exchanging the head stack. |
| A problem with the initial HDD initialization | |
The detailed start process log can show some information that helps to identify the damaged program modules with service information. Service area copies can be switched over to make the correct system head initialization. If the initialization process fails due to the problem with loading program modules into RAM, you can use special Loader that creates essential HDD content into RAM. |
| A significantly damaged surface | |
Technological mode allows you to read data using physical parameters in PZCHS (Physical Zones Cylinder-Head-Sector) or line physical area with ABA. It is very often the only way to read data from significantly damaged surfaces. |
| A PCB is damaged | |
You can use another correct PCB taken from an HDD donor. This will save a lot of time in gaining access to user data. |
| An HDD has a USB interface | |
USB HDD access can be done using the PC-3000 Portable III USB host port that allows you to deal with damaged drives. If there is no access to an HDD via the USB host port, the COM port Terminal adapter or an adapted SATA HDD PCB are used. |
To make initial diagnostics in the Full-Featured Mode, the PC-3000 universal utility is launched. It diagnoses the HDD in user mode. The following checks are done: if the HDD is identified and if the HDD is password locked; check of surface access by LBA to the user data area and HDD translation system etc. If there are any HDD malfunctions, a special vendor-specific technological utility (intended for a specific HDD vendor) is used to repair the drive and gain access to user data in technological mode.
The PC-3000 Portable III Systems allow you to repair physically damaged HDD drives in factory mode. A wide range of functions for repairing HDDs enables the user to:
The PC-3000 Portable III Systems have a massive database of factory firmware resources: FLASH ROMs, service area modules, service area tracks, and other HDD critical resources. The database is systematized and stores all data in compressed format. It allows getting quick and easy data access and sharing firmware resources between several PC-3000 Kits.
The main advantages of the PC-3000 database:
There are two dedicated modes intended for experienced users: integrated script system and ATA commander.
Script system allows creating algorithms used for issuing commands to HDDs in Visual Basic Script including data preparation and interpretation of results. The advanced object model is used for getting access to HDDs. This object model is used by PC-3000 utilities. This algorithm can be added to any PC-3000 utility as a "user" mode.
ATA commander is an interactive mode that allows issuing commands to HDDs (including technological commands) even by a user who does not have programming skills. You can set values for HDD registers (including registers for LBA 48 mode), and prepare and provide HDD data commands using a binary text editor. The sequence of supplied HDD commands can be classified by types and saved to file for later use or for sending to another PC-3000 owner. Judging from HDD command data, ATA Commander can generate script text for using it from the Script system or as a "user mode".
Almost all modern SSDs have hardware data encryption. That’s why the chip-off method becomes useless for accessing data on a damaged device. In this case, the Techno Mode used in the PC-3000 SSD Systems is the only possible way to restore logical access to data on the SSD. This method of working with SSDs is unique and unparalleled - no other tool can do the same!
With the PC-3000 Portable III Systems, you are now able to recover data not only from SATA-based SSDs but also from the PCIe ones!
The special universal M.2 PCIe NVMe SSD/M.2 SATA SSD adapter included in the delivery kit helps you to diagnose the condition of a drive and recover data from healthy and damaged PCIe SSDs.
Besides, you can use the PCIe NVMe/AHCI Adapter for Apple Macbook SSD (can be purchased separately) to deal with Apple MacBook SSD M.2 NGFF PCI-e NVMe Macbook SSD 2013-2019 (12+16 pin). And the PCIe x16 SSD adapter allows you to deal with native PCIe x16 - based drives.
Supported devices:
More utilities for different vendors will appear with future updates!
The PC-3000 Portable III SSD/Ultimate Systems which include the PC-3000 SSD Extended software can help to deal with the most complex SSD cases with such typical signs of internal Firmware corruption as wrong or zero capacity, no drive ID, invisible status in BIOS/OS despite the fact that a drive is connected.
The Universal Utility intended for diagnosing any SSD based on the ATA-8 specification (both currently existing models and those that will be manufactured in the future).
The Active Utilities (Special Utilities) intended for working with a particular drive model in factory mode. It enables us to deeply diagnose SSDs, to perform service operations, to rewrite the drive's microcode, to get direct access to memory chips, to carry out low-level formatting blocking the damaged cells and placing their addresses into the defect table, and to perform many other useful operations.
The PC-3000 SSD Extended software add-on is started from the main window of the PC-3000 Portable SSD/Ultimate System by means of clicking a button on the desktop panel.
The list of Active Utilities of the PC-3000 SSD Extended software is expanded as soon as new SSD models are studied, and it is a continuous process. Those utilities that are currently available allow you to successfully recover data from all contemporary solid-state drives and to resolve the majority of wide-spread SSD problems. Special adapters and connectors for PC-3000 Portable III have been added in order to use technological interfaces to diagnose and repair drives.
Techno Mode to Deactivate TRIM and Get Data from Logically Damaged ADATA SU800
SSD
A New Solution to the Most Mind-Boggling SSD Cases (Logically Damaged SanDisk
Ultra II)
Today, RAID arrays have a great number of drives and have complicated structures (combined and proprietary levels) while several members of a RAID can have serious physical damages (damaged surfaces, HSA, servo-information, etc.). The file system metadata of the RAID can be also damaged.
Thus, there are several issues with RAID data recovery:
These problems may also occur simultaneously. The PC-3000 Portable RAID/Ultimate Systems are professional solutions that have a wide range of functions for solving all major problems completely.
The ACE Lab RAID products cover all of your professional needs. Once you try them, you do not need anything else, because you get the easiest, fastest and smartest tools for recovering data from RAID.
With PC-3000 Portable III RAID/Ultimate Systems, you do not need to be a hex-guru to successfully recover data from RAID!
The PC-3000 Portable III RAID/Ultimate Systems which include the Data Extractor RAID Edition software can work with 3 damaged HDDs connected to the PC-3000 Portable III ports within one task at the same time. The total number of connected HDDs can be increased by using motherboard ports and file-images.
The Data Extractor Portable III RAID Edition includes all Data Extractor Portable III features + additional crucial features for working with damaged HDDs of a virtual RAID:
Before the Data Extractor RAID Edition appeared, you would have had to have made a full sector-by-sector copy of the data from the simple stripe if one of its members was physically damaged and could not be connected in a standard way, or it would not have been possible to get access to its sectors without using the PC-3000 methods. You could only have attempted to recover the user data after creating a copy.
Taking into account the significant capacity of high-end HDDs and possible issues with a full copy of the damaged drive, the PC-3000 Portable RAID/Ultimate Systems provide a unique approach:
RAID configurations can be very complex. Even if the configuration appears to be simple, the data recovery from RAID is not an easy process, because it can be difficult to define the correct order of HDDs, the block size and the initial shift. However, with the Data Extractor RAID Edition software included in your system, you’ll get the most powerful, professional and smartest approach to RAID recovery.
Key features of the PC-3000 Portable RAID/Ultimate Systems to define the array configuration:
Even if you know the full configuration of a RAID and there are no problems with the damaged HDD, recovering data from a RAID can be a complicated task for multiple reasons: a large number of drives which need to be connected simultaneously, slow read speeds, impossibility to assemble an unusual array configuration or logical damages.
How the PC-3000 Portable III RAID/Ultimate Systems can help you to simplify this job:
| August 19, 2024 | The New Software Update: PC-3000 Ver. 7.5.x, Data Extractor Ver. 6.5.x, PC-3000 SSD Ver. 3.5.x has been released |
The new PC-3000 Express/UDMA/SAS/Portable software version 7.5.x has been released.
The latest update brings a lot of new useful features, like full support of 4K displays into the PC-3000 interface, new families for WD Marvell and Seagate F3, the new HDD ROM wizard for Seagate drives as well as the new implementation of T2 translator recovery with WDC Marvell utilities and the new Silicon Motion controllers. Check out the full article and watch our new overview video! |
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| February 09, 2024 | Supermassive Software Update: PC-3000 Ver. 7.4.x, Data Extractor Ver. 6.4.x, PC-3000 SSD Ver. 3.4.x |
It’s one of the biggest PC-3000 updates ever, and it brings so many changes and improvements. See the list of the main enhancements in the full article ACE Lab technical engineers have made a short overview video of the new features available in the latest update. We highly recommend you to watch it from beginning to end for better understanding how the new modes and features work. |
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| June 8, 2023 | New PC-3000 Ver. 7.3.6, Data Extractor Ver. 6.3.6 / PC-3000 SSD Ver. 3.3.3 has been released |
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The latest PC-3000 Software is available! All this is available in the freshly-released versions of the English, Chinese, Japanese, and Korean software:
All authorized technical support users will get the latest software version. |
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| December 8, 2022 | The new PC-3000 Software Ver. 7.2.12, Data Extractor / Data Extractor RAID Edition Ver. 6.2.11, PC-3000 SSD Ver. 3.2.9 has been released |
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The latest PC-3000 Software is available! Thanks to the new SDK we have recently switched to, it's already been the 3rd major software update released this year. The new update has brought the enhanced T2 Reading and Analysis Mode, the support of PS5012, PS3112, and of new SAS SSDs, as well as many more other useful features to improve your work with data recovery cases! All this is available in the freshly-released versions of the English, Chinese, Japanese, and Korean software:
All authorized technical support users will get the latest software versions. |
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| June 2, 2022 | A new software version of the PC-3000 Ver. 7.1.6, Data Extractor / Data Extractor RAID Edition Ver. 6.1.6, PC-3000 SSD Ver. 3.0.4 has been released |
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Great news for the data recovery community: with the new PC-3000 Software Update, you can unlock the Techno Mode for WD SED drives of all SMR 2.5" and 3.5” families without any custom PCB. It’s the easiest and most convenient way how to do this! This release has also brought the support of LVM2 thin pools and PS5016 PCIe 4.0 NVME drives as well as loaders for PS3111 and SM2259XT controllers. These features and many more are already available in the latest version of the English, Chinese, Japanese, and Korean software:
All authorized technical support users will get the latest software versions. |
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| February 16, 2022 | The New PC-3000 Software Version is Available! |
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At the ACE Lab Webinar on the Modern Challenges in Data Recovery & Digital Forensics, our technical engineers showed the features available with the PC-3000 Version 7.0.x., for example, TLER (time-limited error recovery) for WD HDD, the Data Extractor error-processing scenario, and the support of new NVMe drives based on Marvell 88SS1093 controller. These features and more are now available in the latest version of the PC-3000 Software:
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| May 26, 2021 | A new software version of the PC-3000 Ver. 6.9.9, Data Extractor / Data Extractor RAID Edition Ver. 5.12.5, PC-3000 SSD Ver. 2.10.2 has been released |
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Since now, it's possible to work with Phison PS3111-based drives, which have YMTC NAND memory on board. The new update brings an opportunity to decrypt the external USB drive Transcend ESD230C with SM2258XT controller, and also it brings extended loaders support for SM2259XT drives, improvements in software stability and speed. Hurry up to download the latest version of the English, Chinese, Japanese and Korean software:
All authorized technical support users will get the latest software versions. |
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| April 30, 2021 | The Most Recent Software Versions of the PC-3000 Portable/Express/UDMA/SAS, Data Extractor/Data Extractor RAID Edition, PC-3000 SSD/PC-3000 SSD Extended are Released! |
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The ACE Lab Online TechCon on Data Recovery & Digital Forensics 2021 revealed a huge number of the most up-to-date features for your PC-3000 tools: support of the new drives families and controllers, T2 Recovery visual mode for SMR drives, a new class of additional maps, and many others functions that make your data recovery job easier and faster. Hurry up to download the latest version of the English, Chinese, Japanese and Korean software:
All authorized technical support users will get the latest software versions. |
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| December 10, 2020 | The new versions of PC-3000 Portable/Express/UDMA Ver. 6.8.8, Data Extractor / Data Extractor RAID Edition Ver. 5.11.5, PC-3000 SSD / PC-3000 SSD Extended Ver. 2.9.5 are available! |
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We continually enhance the PC-3000 tools by adding new modes, algorithms, and functions. Today we are glad to announce that the following English, Japanese, Korean, and Chinese software updates are released:
All authorized technical support users will get the latest software versions. |
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| October 16, 2020 | The PC-3000 Portable III Now Supports the Silicon Motion SM2258XT SSDs! |
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ACE lab developers have done a great job by researching Silicon Motion SM2258XT SSDs and optimizing the algorithms to make the most efficient and stable Utility for this type of the drives. As such, you can now raise your data recovery success rate by dealing with Silicon Power Slim S55, KingDian S200, WD Green, Apacer AS350 Panther, Patriot P200, Smartbuy Jolt, RevuAhn 885, Crucial BX500, and other SM2258XT SSDs. The support appears with the beta version of the PC-3000 SSD Extended software ver. 2.9.3 available for the PC-3000 Portable III users. To get the beta version of the software, please contact our Technical Support Department. |
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| September 30, 2020 | The New Software Add-On: PC-3000 SSD Extended! |
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The ACE Lab developers constantly research drives which results in a rapid expansion of the support list for the most modern storage media devices. Today, we have released PC-3000 SSD Extended – the new software add-on that supports the widest range of SSD types: SATA, mSATA, M.2 SATA, M.2 PCIe NVMe/АHCI, PCIe x16, Apple Macbook, LIF, ZIF, PATA. The additional features of the PC-3000 SSD Extended add-on for PCIe SSD (NVMe/AHCI) appear with the beta version of software available for the PC-3000 Portable III users only. To get the beta version of the software, please contact our Technical Support Department. |
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| April 30, 2020 | The new versions of PC-3000 Express/UDMA-E/Portable Ver. 6.7.12, Data Extractor Ver. 5.10.7, Data Extractor RAID Edition Ver. 5.10.7, PC-3000 SSD Ver. 2.8.2 are available! |
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Last week, you saw a lot of new PC-3000 functions at the ACE Lab Online Technology Conference on Data Recovery & Digital Forensics 2020. Today all these features are waiting for you in your update boxes! The following English, Chinese, Japanese and Korean software updates are released:
All authorized technical support users will get the latest software versions. More details are available in the link below. |
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| April 14, 2020 | The PC-3000 Portable III Now Supports the NVMe SSDs Based on Phison PS5007 Controller! |
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The PC-3000 Portable III is the first and the only solution for recovering data from PCIe NVMe SSDs using the Techno Mode. At the initial release, it supported only Silicon Motion SSDs based on SM2260 and SM2263 controllers. But it was just the beginning! Now we have significantly expanded the list of supported drives by adding the NVMe SSDs based on the Phison PS5007 controller. And since all the PS5007-based SSDs are technically the same, you can recover data from any model based on this controller, even if it’s not listed in the Utility. More details are available in the link below. |
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| March 23, 2020 | The PC-3000 Portable III Is Even Faster and More Powerful Now! |
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ACE Lab developers continue enhancing the software of the PC-3000 Portable III System with new features for the user community. As a result, the most universal and powerful tool became even faster – now the speed of internal copying is up to 490 MB/s. We also added the support of HDDs and SSDs with a logical sector size other than 512 bytes that had not previously been possible. Besides, it’s no longer required to disable the Secure Boot option in UEFI (BIOS) before the PC-3000 Portable III installation. More details are available in the link below. |
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| March 10, 2020 | The PC-3000 Portable III: New Features and Supported Devices |
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The well-designed and flexible architecture of the PC-3000 Portable III allows the ACE Lab developers to continue enhancing this incredibly powerful product on the software and internal firmware levels. As such, you get a hardware-software tool that is constantly evolving by obtaining a lot of new features and supporting new models of storage media devices, along with new standards and interfaces. There are so many features that have been added to the PC-3000 Portable III just within one month! Take a glance at them by clicking the link below. |
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| January 20, 2020 | The new version of the PC-3000 software ver. 6.7.x and Data Extractor/Data Extractor RAID Edition ver.5.10.x for the PC-3000 Portable III Systems |
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The PC-3000 Portable III Systems come with a new version of the PC-3000 software ver. 6.7.x and Data Extractor/Data Extractor RAID Edition ver.5.10.x. More details are below: WD Marvell
Seagate F3
Seagate ST10
HITACHI-IBM-ARM
Samsung HDD
Toshiba
The PC-3000 Core
RAW recovery
Silicon Motion
Phison
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| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 3. | SATA-micro SATA adapter | -1 pc. |
| 4. | PC-FUJ.SATA adapter | -1 pc. |
| 5. | PC-SAMSUNG adapter | -1 pc. |
| 6. | PC-SEAGATE adapter | -1 pc. |
| 7. | PC-SEAG.SATA adapter | -1 pc. |
| 8. | PC-TOSH.SATA adapter | -1 pc. |
| 9. | PC-WD 3.5" adapter | -1 pc. |
| 10. | PC-WD 2.5" adapter | -1 pc. |
| 11. | ATCS, ATDA probe unlock | -1 pc. |
| 12. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 13. | M.2 PCIe NVMe SSD/M.2 SATA SSD adapter | -1 pc. |
| 14. | USB 2.0 cable | -1 pc. |
| 15. | USB 3.0 cable | -1 pc. |
| 16. | SATA/POWER cable | -3 pcs. |
| 17. | Power supply unit | -1 pc. |
| 18. | IDC10 (30 cm) cable | -1 pc. |
| 19. |
PC-3000 Portable III software, resource database
(Available in the Technical Support Portal) |
-1 pc. |
| 20. | User manual | -1 book |
to deal with SAS HDDs & SSDs
to carry your PC-3000 Portable III
wherever
you
need
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 4. | SATA-micro SATA adapter | -1 pc. |
| 5. | PC-FUJ.SATA adapter | -1 pc. |
| 6. | PC-SAMSUNG adapter | -1 pc. |
| 7. | PC-SEAGATE adapter | -1 pc. |
| 8. | PC-SEAG.SATA adapter | -1 pc. |
| 9. | PC-TOSH.SATA adapter | -1 pc. |
| 10. | PC-WD 3.5" adapter | -1 pc. |
| 11. | PC-WD 2.5" adapter | -1 pc. |
| 12. | ATCS, ATDA probe unlock | -1 pc. |
| 13. | M.2 PCIe NVMe SSD/M.2 SATA SSD adapter | -1 pc. |
| 14. | USB 2.0 cable | -1 pc. |
| 15. | USB 3.0 cable | -1 pc. |
| 16. | SATA/POWER cable | -3 pcs. |
| 17. | Power supply unit | -1 pc. |
| 18. | IDC10 (30 cm) cable | -1 pc. |
| 19. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 20. |
PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 pc. |
| 21. | PC-3000 SSD Extended software add-on | -1 pc. |
| 22. | User manual | -1 book |
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 3. | SATA-micro SATA adapter | -1 pc. |
| 4. | PC-FUJ.SATA adapter | -1 pc. |
| 5. | PC-SAMSUNG adapter | -1 pc. |
| 6. | PC-SEAGATE adapter | -1 pc. |
| 7. | PC-SEAG.SATA adapter | -1 pc. |
| 8. | PC-TOSH.SATA adapter | -1 pc. |
| 9. | PC-WD 3.5" adapter | -1 pc. |
| 10. | PC-WD 2.5" adapter | -1 pc. |
| 11. | ATCS, ATDA probe unlock | -1 pc. |
| 12. | M.2 PCIe NVMe SSD/M.2 SATA SSD adapter | -1 pc. |
| 13. | USB 2.0 cable | -1 pc. |
| 14. | USB 3.0 cable | -1 pc. |
| 15. | SATA/POWER cable | -3 pcs. |
| 16. | Power supply unit | -1 pc. |
| 17. | IDC10 (30 cm) cable | -1 pc. |
| 18. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 19. |
PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 pc. |
| 20. | Data Extractor RAID Edition add-on | -1 pc. |
| 21. | User manual | -1 book |
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 3. | SATA-micro SATA adapter | -1 pc. |
| 4. | PC-FUJ.SATA adapter | -1 pc. |
| 5. | PC-SAMSUNG adapter | -1 pc. |
| 6. | PC-SEAGATE adapter | -1 pc. |
| 7. | PC-SEAG.SATA adapter | -1 pc. |
| 8. | PC-TOSH.SATA adapter | -1 pc. |
| 9. | PC-WD 3.5" adapter | -1 pc. |
| 10. | PC-WD 2.5" adapter | -1 pc. |
| 11. | ATCS, ATDA probe unlock | -1 pc. |
| 12. | M.2 PCIe
NVMe SSD/M.2 SATA SSD adapter |
-1 pc. |
| 13. | USB 2.0 cable | -1 pc. |
| 14. | USB 3.0 cable | -1 pc. |
| 15. | SATA/POWER cable | -3 pcs. |
| 16. | Power supply unit | -1 pc. |
| 17. | IDC10 (30 cm) cable | -1 pc. |
| 18. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 19. | Equipment Hard Case | -1 pc. |
| 20. |
PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 pc. |
| 21. | PC-3000 SSD Extended software add-on | -1 pc. |
| 22. | Data Extractor RAID Edition add-on | -1 pc. |
| 23. | User manual | -1 book |
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
The PC-3000 Portable III Ultimate System is a hardware-software solution to recover digital evidence from logically or/and physically damaged SATA/PATA/USB HDD, SATA/PCIe (M.2 NVMe/AHCI, Apple SSD, PCIe x16) SSD, SAS, RAID, logically damaged USB Flash drives, SD/mSD cards.
The PC-3000 Portable III is primarily intended for digital forensics experts and has many useful forensic features. Use it both with a desktop computer in your lab and a laptop or in a Standalone Mode at the crime scene. With 2 active licenses, you are able to arrange your workstation wherever you need it!
A special switch on the device blocks any alteration of data during the extraction or imaging with the source SATA0 and USB ports. When it’s turned on, a yellow LED lights up and indicates that the record block is activated.
View, save and print reports about the condition of drives you examine for further investigation. The detailed information in the report can help you to better understand the internal hardware status of the drive you deal with.
With the new SAS adapter for PC-3000 Portable III, you can conduct advanced diagnostics, repair and data recovery from HDD and SSD with the SAS interface (Serial Attached SCSI).
The PC-3000 Portable III has become an even more universal data recovery & digital forensic tool!
Now, with the new SAS adapter for PC-3000 Portable III, you can conduct advanced diagnostics, repair and data recovery from HDD and SSD with the SAS interface (Serial Attached SCSI).
Adapter SAS, 6 Gbit/s
Connecting the SAS adapter to the PC-3000 Portable III
The SAS adapter is connected to Port 0. When choosing this port, the adapter is detected in the system automatically:
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Port choosing in the Standalone Mode |
Port choosing in the Full-Featured Mode |
The SAS adapter is an external device which is connected to Port0 of the PC-3000 Portable III.
The adapter includes a highly productive Marvell controller, effective low-noise voltage stabilizers
as well as other electronic components such as the Power and Data ports for SAS drive connection,
and three LED indicators: of the provided power supply - PWR, of the drive activity - SEL, and of
the error - FLT.
For temperature control, there is a fan inside the case of the adapter and a radiator on the microchip of the bridge. The fan is monitored by the PWM controller which gets the data from the temperature sensor.
The SAS adapter construction
WARNING!
The PC-3000 SAS Adapter Software must be activated to work with the Data Extractor Portable III functions and Universal / Special Utilities
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SAS HDD reading speed |
SAS SSD reading speed |
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SAS HDD reading speed |
SAS SSD reading speed |
1. SAS adapter
The SAS adapter is intended for SAS HDD and SAS SSD connection for general checking of device
operation capability, surface testing for reading, writing, verification, viewing SMART parameters
(Log Sense). It is also possible to view and change some device configuration parameters here.
The copying function lets you create the device image (full sector-by-sector copy) and save any area
of the logical space. The sector editor lets view and edit the chosen surface areas.
The adapter lets you work with SAS HDD and SSD in the Data Extractor software.
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Delivery kit:
Software:
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2. SAS Adapter with Special Software Utilities
The SAS Adapter with Special Software Utilities (for PC-3000 Portable III) provides the same functions as the SAS adapter (see option 1) plus Special Software Utilities.
The Special Fujitsu, HGST, and Seagate Utilities let you test SAS HDD in the technological mode, check and recover the service information.
In the special utilities, testing and restoring HDD service information, modules, configuration pages has been implemented. Translator recalculation (restoring) is supported as well as testing magnetic heads and disk surfaces according to physical parameters, clearing SMART, resetting the counters of on/off switching and work hours, loading the HDD microprogram.
The SAS Adapter with Special Software Utilities will also allow you viewing the hidden defects table of the P- and G-lists when dealing with SAS HDD.
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Delivery kit:
Software:
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You are welcome to contact sales@acelab.eu.com to get the SAS adapter and the PC-3000 Portable III System.
The world’s first and only solution to deal with damaged PCIe SSDs! Stay ahead of your competitors: diagnose the condition of PCIe SSDs (NVMe/AHCI, Apple Macbook, PCIe x16) and recover data from such damaged devices thanks to the special adapters: M.2 PCIe NVMe SSD/M.2 SATA SSD adapter, PCIe NVMe/AHCI Adapter for Apple Macbook SSD, and PCIe x16 SSD Adapter.
The PC-3000 Portable III delivery kit includes the specialized 2-in-1 SD/MicroSD Card Reader Adapter. As such, you can recover data from logically damaged SD/MicroSD memory cards with a capacity of 1 TB and below!
A direct connection allows you to have a full PWR control and stable reading of partially damaged USB drives with many bad sectors/freezes without the OS and driver influence on storage media. With the PC-3000 Portable III USB Host, you can also send Techno Commands, so in most cases it’s possible to save time on searching for a donor PCB or soldering the SATA interface. Besides, you are able to deal with logically damaged NAND Flash drives!
to create data images with up to 500 MB/s speed
Standalone Mode Сreate data images from USB Flash, SATA/PATA/USB HDD, PCIe/SATA/USB SSD without a host computer. Drive diagnostics, creation of the sector-by-sector copies, erasing (cleaning) of the drives are available. More features are going to be added with the software updates.
to solve simple cases quickly
Forensics data recovery is easier than you might think! The Easy Mode covers almost all of your daily cases with logically damaged HDDs: checks the drive's condition, saves the report about it, reads the drive ID and S.M.A.R.T. parameters, removes passwords from security-locked drives, views/copies data, and much more!
to recover as many cases of different complexity as ever possible
Full-Featured mode Get maximum evidence from damaged storage devices by yourself or with the help of our Technical Support Engineers no matter how difficult your case is! The mode includes top features that you may already know from the other PC-3000 flagship solutions: PC-3000 Express and PC-3000 UDMA. No other tool can recover data like PC-3000 does!
Together with the ACE Lab’s software products, PC-3000 Portable III forms the systems to extract evidence from SATA/PATA/USB HDD, PCIe/SATA/USB SSD, USB Flash drives, SD/MicroSD memory cards, and RAID both in the lab and on-site:
PC-3000 Portable Ultimate System
(PC-3000 Portable III + Data Extractor Portable III RAID Edition +
PC-3000
SSD
Extended + all extra adapters)
A must-have tool for everyday forensics data recovery thanks to the mobility, the support of the largest number of storage media along with Standalone, Easy and Full-Featured Modes and the highest efficiency.
PC-3000 Portable System
(PC-3000 Portable III +
Data Extractor Portable III)
PC-3000 Portable SSD System
(PC-3000 Portable III +
Data Extractor Portable III +
PC-3000 SSD
Extended
PC-3000 Portable RAID System
(PC-3000 Portable III +
Data Extractor Portable III
RAID Edition)
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SATA / PATA HDD (3.5", 2.5",1.8") |
Supported interfaces: |
SATA (Serial ATA) and USB devices compliant with the Mass Storage Device specification, i.e. external USB 2.0/3.0 HDD and USB Flash drives with logical issues (File System corruption, deleted data). SSHD (Solid State Hybrid Drive). PATA (IDE) - via a special PC SATA-PATA adapter from ACE Lab which can be bought optionally. |
| Supported vendors: | Seagate, Western Digital, TOSHIBA, HITACHI / IBM (HGST), Samsung, Fujitsu, Maxtor, Quantum | |
| Supported capacities: | From 40 GB and more (without upper limit) | |
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SAS HDD / SSD (3.5", 2.5")* |
Supported interfaces: |
SAS (Serial Attached SCSI) |
| Supported vendors: | Seagate, Western Digital, HITACHI / IBM (HGST), Fujitsu | |
| Supported capacities: | From 80 GB and more | |
| SSD** | Supported interfaces: |
SATA II/III M.2 PCIe NVMe and M.2 (NGFF) - via a special universal M.2 PCIe NVMe SSD/M.2 SATA SSD adapter included in the delivery kit mSATA - via a special SATA-mSATA adapter from ACE Lab which can be bought optionally Micro SATA, PATA, LIF, ZIF, Apple proprietary interface - via additional adapters from third-party vendors The Apple MacBook SSD M.2 NGFF PCI-e NVMe Macbook SSD 2013-2019 (12+16 pin) - via the PCIe NVMe/AHCI Adapter for Apple Macbook SSD from ACE Lab which can be bought optionally PCIe x1-x16 - via the PCIe x16 SSD Adapter from ACE Lab which can be bought optionally |
| Supported vendors: | OCZ, Corsair, Crucial, RunCore, A-DATA, G.Skill, Micron, Plextor, Intel, Samsung, Seagate, SanDisk, Kingston, Smartbuy, Silicon Power, PNY, AMD, Lexar, Transcend, Patriot, GoodRam, Kingspec, Toshiba, etc. More manufacturers are added with the updates | |
| Supported capacities: | From 32 GB and more (without upper limit) | |
| USB Flash*** | Supported interfaces: |
USB devices that comply with the Mass Storage Device specification, i.e., external USB 2.0 / 3.0 Flash. SD/MicroSD Memory Cards via the special 2-in-1 Card Reader Adapter included in the delivery kit |
| Supported vendors: | A-DATA, Apacer, Corsair, Goodram, Kingston, Lexar, Samsung, Sandisk, Silicon Power, Smartbuy, Toshiba, Transcend, Verbatim and others | |
| Supported capacities: |
From 256 MB and more (without upper limit) Up to 1 TB for SD/MicroSD Memory Cards |
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| RAID**** | Supported virtual RAID levels: |
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| Files Systems | FAT, exFAT, NTFS, ReFS, HFS+, APFS, EXT2/3/4, XFS, F2FS, ReiserFS, BtrFS, VMFS, UFS1/2, ZFS, DHF4.1, WFS0.x (for video recorders) and virtual machine images | |
* for dealing with SAS HDD/SSD using your PC-3000 Portable III, you need to get the SAS adapter additionally
** to work with Solid-State drives you need the PC-3000 solution which supports SSD: PC-3000 Portable SSD or Ultimate Systems
*** the PC-3000 Portable III is able to recover data only from logically damaged (partition corruption, deleted files, damaged File System, etc.) Flash drives
**** to work with RAID you need the PC-3000 solution which supports RAID arrays: PC-3000 Portable RAID or Ultimate Systems
The PC-3000 Portable III is tailored specifically for digital forensics needs! It is a one-of-a-kind hardware-software tool for on-site forensics data recovery with the maximum success rate. It is the most powerful and convenient solution available on the market that contains the main principles of the PC-3000 technology and much more to solve data recovery tasks easier and faster.
Depending on the system you choose, the PC-3000 Portable III also includes extra software such as Data Extractor RAID Edition and PC-3000 SSD Extended to help you recover data from not only SATA/PATA/USB HDDs, USB Flash devices, and SD/MicroSD memory cards, but also from PCIe/SATA SSDs and RAID-arrays built from the drives based on the interfaces listed below. More types of devices such as SAS drives are to get support in future.
Drives can be connected to the PC-3000 Portable III ports (2xSATA, 1xSATA/USB), motherboard ports (xSATA, xUSB, etc) or represented as images.
The forensics data recovery process may additionally require spare drives for destination copy of the recovered evidence.
With the PC-3000 Portable III, you can easily diagnose the condition of the drive you deal with as part of investigation and recover evidence from it even if the storage media is damaged or password-protected. Besides, the PC-3000 has a large number of functions that are very useful for digital forensics examiners:
Possibility to decrypt software encrypted partitions (Microsoft Bitlocker, Apple FileVault, TrueCrypt) and hardware encrypted WesternDigital drives (including Self-encrypting drives) if there is a key from the user. So if there are scratches on the surface or other damages, you are able to open the partition even without a full copy of the drive.
Support for *.E01; *.aff; *.s01; *.001 extensions for drive images and partitions. Data export possibility into *.E01; *.aff; *.s01; *.001 file extensions
There are a lot of hidden areas in HDDs which usually are not available during the standard work of the drive. The Techno Mode can provide full access to all the hidden parts of HDD such as the Data Area with all logical sectors, Service Area with modules structure, Mediacache, and NAND Cache area in modern HDD.
The supplied database of structures includes different filesystem and file metadata
The possibility to build maps for files, folders, partitions, used/unused space, file system metadata, etc.
To solve various issues with storage media devices, there are 3 operating modes in the PC-3000 Portable III: Standalone Mode, Easy Mode and Full-Featured Mode.
Have you ever needed to work with storage media devices in the field? Thanks to the brand-new Standalone Mode of the PC-3000 Portable III, you’re now able to solve some of your forensics data recovery tasks without a host computer! Easily diagnose the HDD's condition and create data images from USB Flash, SATA/PATA/USB HDD, NVMe/SATA/USB SSD right at the crime scene! All the information is displayed in the built-in 4” Screen and controlled with the 8-button keyboard.
Main features of the Standalone Mode:
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More functions are to be added with software updates.
Source ports: USB 3.0 (HOST) and Port 0 (SATA / PCIe / NVMe)
To diagnose and investigate the drive, you should connect them to the Source Ports that have a Hardware Write Blocker - the “Wr. Protection” switch. When it’s turned on, a yellow LED lights up and indicates that the record block is activated.
The following drives can be connected to the Source diagnostic ports: USB Flash, SATA/PATA*/USB HDD, PCIe NVMe/SATA/USB SSD.
*To deal with PATA HDD, you need to use an additional PC SATA-PATA adapter (can be purchased optionally).
Target ports: Port 1 (SATA) and Port 2 (SATA)
The Target ports are used to create image copies of data. You can create such copies on 1 or 2 drives simultaneously. Only HDD and SSD drives with the SATA interface can be connected to the target diagnostic ports.
The copying speed in the Standalone Mode is up to 500 MB/s.
All operations performed in the Standalone Mode are logged and recorded into the log file inside the Non-Volatile Memory. When you connect the controller to the host computer, you may view or print these log files.
For the purposes of precise logging, the PC-3000 Portable III has a century calendar and the UTC clock (world time clock) that are able to run without interruption thanks to the built-in lithium power supply.
The forensics data recovery is easier than you might think! With the PC-3000 Portable III, you can use just its Easy Mode to recover evidence from HDDs that don’t have serious issues with the internal firmware or hardware part without delving into the variety of deep PC-3000 functions. Even beginners in forensics data recovery will be able to solve their first tasks quickly and efficiently!
The experienced users, in turn, will get rid of many routine steps by automating the process of recovering evidence from logically damaged drives:
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A completely new feature — Reports Generation — allows you save/print the report about the condition of the drive, so you can use it for further investigation. More information on how to use the PC-3000 Portable III Easy Mode, you may find in the video above.
Those engineers who prefer to fully control the process of evidence recovery will truly appreciate the high-end Full-Featured Mode that includes top functions for the most thorough and careful work with storage media devices. Over a quarter of a century of in-depth research and development is behind this mode. A scientific approach and a huge team of developers who constantly work on enhancements allows you to get the maximum data even if the drives are seriously damaged. No other tool can recover data like PC-3000 does!
The PC-3000 Portable III Systems include the largest number (17) of special utilities used for various vendors, architectures and HDD families:
No other tools have so many options to deal with different hard disk drives!
With the specialized PC-3000 utilities, you can:
There are three types of HDD malfunctions: physical damage, logical damage and a combination of physical and logical damage.
The PC-3000 Systems are the only products that combine methods for solving both physical and logical problems. This allows you to effectively solve the widest range of tasks: from the simplest to the most complex ones.
The most frequent reasons of HDD damage:
HDD diagnosis can be done in standard (user) and technological (factory) modes. There are special PC-3000 adapters used for switching the HDD into the technological mode to get access to the internal HDD software and criminal data. This opportunity is a result of many years of diligent research directed by our vast expertise in recovering data from HDD.
A damaged HDD can stop functioning at any time. That is why it is very important to read the maximum data volume in the shortest period of time. With the PC-3000 Portable III Systems, you can create both full (sector-by-sector) or partial data copies from damaged drives. The thing is Data Extractor Portable has integrated functionality for logical analysis of file systems which allows reading necessary data only. This technology greatly reduces the volume of the read data, the duty cycle of damaged HDDs and the time required for forensics data recovery.
In many cases, it is not necessary to fully repair the HDD to get evidence. It could suffice to correct the internal HDD software. This allows for temporal access to user data and you can read the required information.
| The issues | |
The solutions to the issues |
| One of the magnetic heads is damaged | |
You can get data access through the remaining heads using the “MR-Head Shift technology”. The damaged head is substituted by the adjacent correct magnetic head. It allows you to keep the integrity of the translated data and to read big data volumes without exchanging the head stack. |
| A problem with the initial HDD initialization | |
The detailed start process log can show some information that helps to identify the damaged program modules with service information. Service area copies can be switched over to make the correct system head initialization. If the initialization process fails due to the problem with loading program modules into RAM, you can use special Loader that creates essential HDD content into RAM. |
| A significantly damaged surface | |
Technological mode allows you to read data using physical parameters in PZCHS (Physical Zones Cylinder-Head-Sector) or line physical area with ABA. It is very often the only way to read data from significantly damaged surfaces. |
| A PCB is damaged | |
You can use another correct PCB taken from an HDD donor. This will save a lot of time in gaining access to user data. |
| An HDD has a USB interface | |
USB HDD access can be done using the PC-3000 Portable III USB host port that allows you to deal with damaged drives. If there is no access to an HDD via the USB host port, the COM port Terminal adapter or an adapted SATA HDD PCB are used. |
To make initial diagnostics in the Full-Featured Mode, the PC-3000 universal utility is launched. It diagnoses the HDD in user mode. The following checks are done: if the HDD is identified and if the HDD is password locked; check of surface access by LBA to the user data area and HDD translation system etc. If there are any HDD malfunctions, a special vendor-specific technological utility (intended for a specific HDD vendor) is used to repair the drive and gain access to user data in technological mode.
The PC-3000 Portable III Systems have a massive database of factory firmware resources: FLASH ROMs, service area modules, service area tracks, and other HDD critical resources. The database is systematized and stores all data in compressed format. It allows getting quick and easy data access and sharing firmware resources between several PC-3000 Kits.
The main advantages of the PC-3000 database:
Almost all modern SSDs have hardware data encryption. That’s why the chip-off method becomes useless for accessing data on a damaged device. In this case, the Techno Mode used in the PC-3000 SSD Systems is the only possible way to restore logical access to data on the SSD. This method of working with SSDs is unique and unparalleled - no other tool can do the same!
With the PC-3000 Portable III Systems, you are now able to recover data not only from SATA-based SSDs but also from the PCIe ones!
The special universal M.2 PCIe NVMe SSD/M.2 SATA SSD adapter included in the delivery kit helps you to diagnose the condition of a drive and extract evidence from healthy and damaged PCIe SSDs.
Besides, you can use the PCIe NVMe/AHCI Adapter for Apple Macbook SSD (can be purchased separately) to deal with Apple MacBook SSD M.2 NGFF PCI-e NVMe Macbook SSD 2013-2019 (12+16 pin). And the PCIe x16 SSD adapter allows you to deal with native PCIe x16 - based drives.
Supported devices:
More utilities for different vendors will appear with future updates!
The PC-3000 Portable III SSD/Ultimate Systems which include the PC-3000 SSD Extended software can help to deal with the most complex SSD cases with such typical signs of internal Firmware corruption as wrong or zero capacity, no drive ID, invisible status in BIOS/OS despite the fact that a drive is connected.
The Universal Utility intended for diagnosing any SSD based on the ATA-8 specification (both currently existing models and those that will be manufactured in the future).
The Active Utilities (Special Utilities) intended for working with a particular drive model in factory mode. It enables us to deeply diagnose SSDs, to perform service operations, to rewrite the drive's microcode, to get direct access to memory chips, to carry out low-level formatting blocking the damaged cells and placing their addresses into the defect table, and to perform many other useful operations.
The PC-3000 SSD Extended software add-on is started from the main window of the PC-3000 Portable SSD/Ultimate System by means of clicking a button on the desktop panel.
The list of Active Utilities of the PC-3000 SSD Extended software is expanded as soon as new SSD models are studied, and it is a continuous process. Those utilities that are currently available allow you to successfully recover data from all contemporary solid-state drives and to resolve the majority of wide-spread SSD problems. Special adapters and connectors for PC-3000 Portable III have been added in order to use technological interfaces to diagnose and repair drives.
Techno Mode to Deactivate TRIM and Get Evidence from Logically Damaged ADATA
SU800 SSD
A New Solution to the Most Mind-Boggling SSD Cases (Logically Damaged SanDisk
Ultra II)
Today, RAID arrays have a great number of drives and have complicated structures (combined and proprietary levels) while several members of a RAID can have serious physical damages (damaged surfaces, HSA, servo-information, etc.). The file system metadata of the RAID can be also damaged.
Thus, there are several issues with RAID evidence recovery:
These problems may also occur simultaneously. The PC-3000 Portable RAID/Ultimate Systems are professional solutions that have a wide range of functions for solving all major problems completely.
The ACE Lab RAID products cover all of your data recovery needs. Once you try them, you do not need anything else, because you get the easiest, fastest and smartest tools for recovering digital evidence from RAID.
With PC-3000 Portable III RAID/Ultimate Systems, you do not need to be a hex-guru to successfully extract data from RAID!
The PC-3000 Portable III RAID/Ultimate Systems which include the Data Extractor RAID Edition software can work with 3 damaged HDDs connected to the PC-3000 Portable III ports within one task at the same time. The total number of connected HDDs can be increased by using motherboard ports and file-images.
The Data Extractor Portable III RAID Edition includes all Data Extractor Portable III features + additional crucial features for working with damaged HDDs of a virtual RAID:
Before the Data Extractor RAID Edition appeared, you would have had to have made a full sector-by-sector copy of the data from the simple stripe if one of its members was physically damaged and could not be connected in a standard way, or it would not have been possible to get access to its sectors without using the PC-3000 methods. You could only have attempted to recover the user data after creating a copy.
Taking into account the significant capacity of high-end HDDs and possible issues with a full copy of the damaged drive, the PC-3000 Portable RAID/Ultimate Systems provide a unique approach:
RAID configurations can be very complex. Even if the configuration appears to be simple, the data recovery from RAID is not an easy process, because it can be difficult to define the correct order of HDDs, the block size and the initial shift. However, with the Data Extractor RAID Edition software included in your system, you’ll get the most powerful, professional and smartest approach to RAID recovery.
Key features of the PC-3000 Portable RAID/Ultimate Systems to define the array configuration:
Even if you know the full configuration of a RAID and there are no problems with the damaged HDD, recovering digital evidence from a RAID can be a complicated task for multiple reasons: a large number of drives which need to be connected simultaneously, slow read speeds, impossibility to assemble an unusual array configuration or logical damages.
How the PC-3000 Portable III RAID/Ultimate Systems can help you to simplify this job:
| August 19, 2024 | The New Software Update: PC-3000 Ver. 7.5.x, Data Extractor Ver. 6.5.x, PC-3000 SSD Ver. 3.5.x has been released |
The new PC-3000 Express/UDMA/SAS/Portable software version 7.5.x has been released.
The latest update brings a lot of new useful features, like full support of 4K displays into the PC-3000 interface, new families for WD Marvell and Seagate F3, the new HDD ROM wizard for Seagate drives as well as the new implementation of T2 translator recovery with WDC Marvell utilities and the new Silicon Motion controllers. Check out the full article and watch our new overview video! |
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| February 09, 2024 | Supermassive Software Update: PC-3000 Ver. 7.4.x, Data Extractor Ver. 6.4.x, PC-3000 SSD Ver. 3.4.x |
It’s one of the biggest PC-3000 updates ever, and it brings so many changes and improvements. See the list of the main enhancements in the full article ACE Lab technical engineers have made a short overview video of the new features available in the latest update. We highly recommend you to watch it from beginning to end for better understanding how the new modes and features work. |
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| June 8, 2023 | New PC-3000 Ver. 7.3.6, Data Extractor Ver. 6.3.6 / PC-3000 SSD Ver. 3.3.3 has been released |
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The latest PC-3000 Software is available! All this is available in the freshly-released versions of the English, Chinese, Japanese, and Korean software:
All authorized technical support users will get the latest software version. |
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| December 8, 2022 | The new PC-3000 Software Ver. 7.2.12, Data Extractor / Data Extractor RAID Edition Ver. 6.2.11, PC-3000 SSD Ver. 3.2.9 has been released |
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The latest PC-3000 Software is available! Thanks to the new SDK we have recently switched to, it's already been the 3rd major software update released this year. The new update has brought the enhanced T2 Reading and Analysis Mode, the support of PS5012, PS3112, and of new SAS SSDs, as well as many more other useful features to improve your work with data recovery cases! All this is available in the freshly-released versions of the English, Chinese, Japanese, and Korean software:
All authorized technical support users will get the latest software versions. |
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| June 2, 2022 | A new software version of the PC-3000 Ver. 7.1.6, Data Extractor / Data Extractor RAID Edition Ver. 6.1.6, PC-3000 SSD Ver. 3.0.4 has been released |
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Great news for the data recovery community: with the new PC-3000 Software Update, you can unlock the Techno Mode for WD SED drives of all SMR 2.5" and 3.5” families without any custom PCB. It’s the easiest and most convenient way how to do this! This release has also brought the support of LVM2 thin pools and PS5016 PCIe 4.0 NVME drives as well as loaders for PS3111 and SM2259XT controllers. These features and many more are already available in the latest version of the English, Chinese, Japanese, and Korean software:
All authorized technical support users will get the latest software versions. |
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| February 16, 2022 | The New PC-3000 Software Version is Available! |
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At the ACE Lab Webinar on the Modern Challenges in Data Recovery & Digital Forensics, our technical engineers showed the features available with the PC-3000 Version 7.0.x., for example, TLER (time-limited error recovery) for WD HDD, the Data Extractor error-processing scenario, and the support of new NVMe drives based on Marvell 88SS1093 controller. These features and more are now available in the latest version of the PC-3000 Software:
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| May 26, 2021 | A new software version of the PC-3000 Ver. 6.9.9, Data Extractor / Data Extractor RAID Edition Ver. 5.12.5, PC-3000 SSD Ver. 2.10.2 has been released |
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Since now, it's possible to work with Phison PS3111-based drives, which have YMTC NAND memory on board. The new update brings an opportunity to decrypt the external USB drive Transcend ESD230C with SM2258XT controller, and also it brings extended loaders support for SM2259XT drives, improvements in software stability and speed. Hurry up to download the latest version of the English, Chinese, Japanese and Korean software:
All authorized technical support users will get the latest software versions. |
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| April 30, 2021 | The Most Recent Software Versions of the PC-3000 Portable/Express/UDMA/SAS, Data Extractor/Data Extractor RAID Edition, PC-3000 SSD/PC-3000 SSD Extended are Released! |
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The ACE Lab Online TechCon on Data Recovery & Digital Forensics 2021 revealed a huge number of the most up-to-date features for your PC-3000 tools: support of the new drives families and controllers, T2 Recovery visual mode for SMR drives, a new class of additional maps, and many others functions that make your data recovery job easier and faster. Hurry up to download the latest version of the English, Chinese, Japanese and Korean software:
All authorized technical support users will get the latest software versions. |
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| December 10, 2020 | The new versions of PC-3000 Portable/Express/UDMA Ver. 6.8.8, Data Extractor / Data Extractor RAID Edition Ver. 5.11.5, PC-3000 SSD / PC-3000 SSD Extended Ver. 2.9.5 are available! |
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We continually enhance the PC-3000 tools by adding new modes, algorithms, and functions. Today we are glad to announce that the following English, Japanese, Korean, and Chinese software updates are released:
All authorized technical support users will get the latest software versions. |
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| October 16, 2020 | The PC-3000 Portable III Now Supports the Silicon Motion SM2258XT SSDs! |
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ACE lab developers have done a great job by researching Silicon Motion SM2258XT SSDs and optimizing the algorithms to make the most efficient and stable Utility for this type of the drives. As such, you can now raise your data recovery success rate by dealing with Silicon Power Slim S55, KingDian S200, WD Green, Apacer AS350 Panther, Patriot P200, Smartbuy Jolt, RevuAhn 885, Crucial BX500, and other SM2258XT SSDs. The support appears with the beta version of the PC-3000 SSD Extended software ver. 2.9.3 available for the PC-3000 Portable III users. To get the beta version of the software, please contact our Technical Support Department. |
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| September 30, 2020 | The New Software Add-On: PC-3000 SSD Extended! |
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The ACE Lab developers constantly research drives which results in a rapid expansion of the support list for the most modern storage media devices. Today, we have released PC-3000 SSD Extended – the new software add-on that supports the widest range of SSD types: SATA, mSATA, M.2 SATA, M.2 PCIe NVMe/АHCI, PCIe x16, Apple Macbook, LIF, ZIF, PATA. The additional features of the PC-3000 SSD Extended add-on for PCIe SSD (NVMe/AHCI) appear with the beta version of software available for the PC-3000 Portable III users only. To get the beta version of the software, please contact our Technical Support Department. |
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| April 30, 2020 | The new versions of PC-3000 Express/UDMA-E/Portable Ver. 6.7.12, Data Extractor Ver. 5.10.7, Data Extractor RAID Edition Ver. 5.10.7, PC-3000 SSD Ver. 2.8.2 are available! |
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Last week, you saw a lot of new PC-3000 functions at the ACE Lab Online Technology Conference on Data Recovery & Digital Forensics 2020. Today all these features are waiting for you in your update boxes! The following English, Chinese, Japanese and Korean software updates are released:
All authorized technical support users will get the latest software versions. More details are available in the link below. |
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| April 14, 2020 | The PC-3000 Portable III Now Supports the NVMe SSDs Based on Phison PS5007 Controller! |
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The PC-3000 Portable III is the first and the only solution for recovering data from PCIe NVMe SSDs using the Techno Mode. At the initial release, it supported only Silicon Motion SSDs based on SM2260 and SM2263 controllers. But it was just the beginning! Now we have significantly expanded the list of supported drives by adding the NVMe SSDs based on the Phison PS5007 controller. And since all the PS5007-based SSDs are technically the same, you can recover data from any model based on this controller, even if it’s not listed in the Utility. More details are available in the link below. |
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| March 23, 2020 | The PC-3000 Portable III Is Even Faster and More Powerful Now! |
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ACE Lab developers continue enhancing the software of the PC-3000 Portable III System with new features for the user community. As a result, the most universal and powerful tool became even faster – now the speed of internal copying is up to 490 MB/s. We also added the support of HDDs and SSDs with a logical sector size other than 512 bytes that had not previously been possible. Besides, it’s no longer required to disable the Secure Boot option in UEFI (BIOS) before the PC-3000 Portable III installation. More details are available in the link below. |
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| March 10, 2020 | The PC-3000 Portable III: New Features and Supported Devices |
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The well-designed and flexible architecture of the PC-3000 Portable III allows the ACE Lab developers to continue enhancing this incredibly powerful product on the software and internal firmware levels. As such, you get a hardware-software tool that is constantly evolving by obtaining a lot of new features and supporting new models of storage media devices, along with new standards and interfaces. There are so many features that have been added to the PC-3000 Portable III just within one month! Take a glance at them by clicking the link below. |
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| January 20, 2020 | The new version of the PC-3000 software ver. 6.7.x and Data Extractor/Data Extractor RAID Edition ver.5.10.x for the PC-3000 Portable III Systems |
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The PC-3000 Portable III Systems come with a new version of the PC-3000 software ver. 6.7.x and Data Extractor/Data Extractor RAID Edition ver.5.10.x. More details are below: WD Marvell
Seagate F3
Seagate ST10
HITACHI-IBM-ARM
Samsung HDD
Toshiba
The PC-3000 Core
RAW recovery
Silicon Motion
Phison
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| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 3. | SATA-micro SATA adapter | -1 pc. |
| 4. | PC-FUJ.SATA adapter | -1 pc. |
| 5. | PC-SAMSUNG adapter | -1 pc. |
| 6. | PC-SEAGATE adapter | -1 pc. |
| 7. | PC-SEAG.SATA adapter | -1 pc. |
| 8. | PC-TOSH.SATA adapter | -1 pc. |
| 9. | PC-WD 3.5" adapter | -1 pc. |
| 10. | PC-WD 2.5" adapter | -1 pc. |
| 11. | ATCS, ATDA probe unlock | -1 pc. |
| 12. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 13. | M.2 PCIe NVMe SSD/M.2 SATA SSD adapter | -1 pc. |
| 14. | USB 2.0 cable | -1 pc. |
| 15. | USB 3.0 cable | -1 pc. |
| 16. | SATA/POWER cable | -3 pcs. |
| 17. | Power supply unit | -1 pc. |
| 18. | IDC10 (30 cm) cable | -1 pc. |
| 19. | PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 pc. |
| 20. | User manual | -1 book |
to deal with SAS HDDs & SSDs
to carry your PC-3000 Portable III
wherever
you
need
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 4. | SATA-micro SATA adapter | -1 pc. |
| 5. | PC-FUJ.SATA adapter | -1 pc. |
| 6. | PC-SAMSUNG adapter | -1 pc. |
| 7. | PC-SEAGATE adapter | -1 pc. |
| 8. | PC-SEAG.SATA adapter | -1 pc. |
| 9. | PC-TOSH.SATA adapter | -1 pc. |
| 10. | PC-WD 3.5" adapter | -1 pc. |
| 11. | PC-WD 2.5" adapter | -1 pc. |
| 12. | ATCS, ATDA probe unlock | -1 pc. |
| 13. | M.2 PCIe NVMe SSD/M.2 SATA SSD adapter | -1 pc. |
| 14. | USB 2.0 cable | -1 pc. |
| 15. | USB 3.0 cable | -1 pc. |
| 16. | SATA/POWER cable | -3 pcs. |
| 17. | Power supply unit | -1 pc. |
| 18. | IDC10 (30 cm) cable | -1 pc. |
| 19. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 20. |
PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 pc. |
| 21. | PC-3000 SSD Extended software add-on | -1 pc. |
| 22. | User manual | -1 book |
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 3. | SATA-micro SATA adapter | -1 pc. |
| 4. | PC-FUJ.SATA adapter | -1 pc. |
| 5. | PC-SAMSUNG adapter | -1 pc. |
| 6. | PC-SEAGATE adapter | -1 pc. |
| 7. | PC-SEAG.SATA adapter | -1 pc. |
| 8. | PC-TOSH.SATA adapter | -1 pc. |
| 9. | PC-WD 3.5" adapter | -1 pc. |
| 10. | PC-WD 2.5" adapter | -1 pc. |
| 11. | ATCS, ATDA probe unlock | -1 pc. |
| 12. | M.2 PCIe NVMe SSD/M.2 SATA SSD adapter | -1 pc. |
| 13. | USB 2.0 cable | -1 pc. |
| 14. | USB 3.0 cable | -1 pc. |
| 15. | SATA/POWER cable | -3 pcs. |
| 16. | Power supply unit | -1 pc. |
| 17. | IDC10 (30 cm) cable | -1 pc. |
| 18. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 19. |
PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 c. |
| 20. | Data Extractor RAID Edition add-on | -1 pc. |
| 21. | User manual | -1 book |
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
| 1. | PC-3000 Portable III controller | -1 pc. |
| 2. | PC USB TERMINAL 3 adapter | -1 pc. |
| 3. | SATA-micro SATA adapter | -1 pc. |
| 4. | PC-FUJ.SATA adapter | -1 pc. |
| 5. | PC-SAMSUNG adapter | -1 pc. |
| 6. | PC-SEAGATE adapter | -1 pc. |
| 7. | PC-SEAG.SATA adapter | -1 pc. |
| 8. | PC-TOSH.SATA adapter | -1 pc. |
| 9. | PC-WD 3.5" adapter | -1 pc. |
| 10. | PC-WD 2.5" adapter | -1 pc. |
| 11. | ATCS, ATDA probe unlock | -1 pc. |
| 12. | M.2 PCIe
NVMe SSD/M.2 SATA SSD adapter |
-1 pc. |
| 13. | USB 2.0 cable | -1 pc. |
| 14. | USB 3.0 cable | -1 pc. |
| 15. | SATA/POWER cable | -3 pcs. |
| 16. | Power supply unit | -1 pc. |
| 17. | IDC10 (30 cm) cable | -1 pc. |
| 18. | 2-in-1 SD/MicroSD Card Reader Adapter | -1 pc. |
| 19. | Equipment Hard Case | -1 pc. |
| 20. |
PC-3000
Portable III software, resource database (Available in the Technical Support Portal) |
-1 pc. |
| 21. | PC-3000 SSD Extended software add-on | -1 pc. |
| 22. | Data Extractor RAID Edition add-on | -1 pc. |
| 23. | User manual | -1 book |
to deal with Apple Macbook SSD
from 2013
onwards
to work with PATA HDDs
