News
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September 30, 2020 The New Software Add-On: PC-3000 SSD Extended! The ACE Lab developers constantly research drives which results in a rapid expansion of the support list for the most modern storage media devices. Today, we have released PC-3000 SSD Extended – the new software add-on that supports the widest range of SSD types: SATA, mSATA, M.2 SATA, M.2 PCIe NVMe/АHCI, PCIe x16, Apple Macbook, LIF, ZIF, PATA.
The additional features of the PC-3000 SSD Extended add-on for PCIe SSD (NVMe/AHCI) appear with the beta version of software available for the PC-3000 Portable III users only. To get the beta version of the software, please contact our Technical Support Department.
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September 17, 2020 A New Milestone Reached: 100 000+ Tickets Solved by our Technical Support This month, ACE Lab has reached a new milestone: our Technical Support has successfully solved the 100,000th ticket! To celebrate it, we have provided Alandata – a company that has submitted the lucky ticket – with a special gift: 100 days of free technical support in addition to the TS contract.
Would you also like to increase your efficiency and productivity with the biggest Technical Support team in the data recovery industry? Contact us at service@acelab.eu.com!
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September 16, 2020 The New PCIe x16 SSD Adapter Is Now Available for Order! We are glad to announce that the new PCIe x16 SSD Adapter for custom and native NVMe SSDs with PCIe x1-x16 interface is now available for order!
The new adapter is extremely useful for the work with the drives that have a full-size PCIe bus as the only option to plug an SSD (e.g. Intel DC P4618, Samsung PM1733). You may come upon such drives in server platforms and data centers, because they are very stable and powerful. However, the bad sectors can still appear due to prolonged use. In this case, the new PCIe x16 SSD Adapter paired with the PC-3000 Portable III helps to bypass bad sectors and get data from an SSD.
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September 08, 2020 The PCIe NVMe/AHCI Adapter for Apple Macbook SSD Is in Stock Now! We, at ACE Lab, continuously work on adding the support of as much storage media as possible. From now on you can deal with logically damaged Apple Macbook SSDs (from 2017 onwards) thanks to the new PCIe NVMe/AHCI Adapter for Apple Macbook SSD!
The adapter works in pair with the PC-3000 Portable III Systems. Besides, if you get the PC-3000 Portable III SSD or Ultimate System by the end of September, you will receive the new PCIe NVMe/AHCI Adapter for Apple Macbook SSD as a bonus! For more details, please follow the link below or contact us at sales@acelab.eu.com.
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July 15, 2020 Join Free Webinar on Data Recovery for Beginners and Start-ups Have you ever wanted to get into your own data recovery business but have no idea what to start with?
Join our FREE webinar on data recovery for beginners and start-ups! On July 29, 2020, we will share the knowledge and experience that we have been collecting at ACE Lab for 28 years. Please follow the link below to learn more info about the schedule, time, speakers, and registration.
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May 28, 2020 The new versions of PC-3000 Portable/Express/UDMA-E/SAS Ver. 6.7.18, Data Extractor/Data Extractor RAID Edition Ver. 5.10.11, PC-3000 SSD Ver. 2.8.5 are available! The development of the PC-3000 software is moving forward quickly! Today, we are rolling out the following English, Chinese, Japanese, and Korean software updates:
- PC-3000 Portable-II/Portable-III/Express/UDMA-e version 6.7.18
- PC-3000 SAS-I/SAS-II version 6.7.18
- Data Extractor/Data Extractor RAID Edition version 5.10.11
- PC-3000 SSD version 2.8.5
We have added many new features to the software and have greatly enhanced its functionality. Now you can open the NVMe and USB drives tasks created by the PC-3000 Portable III in the Data Extractor for the PC-3000 Express/UDMA, load any “other” microcode in the "Download microcode" option for HGST SAS drives, and use new loaders for PS3110 and PS3111 Phison controllers. For more details, please follow the link below!
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May 25, 2020 New Features of the PC-3000 Portable III: 2-in-1 SD/mSD Card Reader Adapter and Extended Functionality of the Standalone Mode The PC-3000 Portable III keeps enhancing to meet the demands of data recovery engineers and digital forensics examiners. This is the 5th update since we have launched the new product in January 2020 and more useful features are yet to come. From now on, the specialized 2-in-1 SD/MicroSD Card Reader Adapter, which supports memory cards with a capacity of 1 TB and below, is included in the PC-3000 Portable III delivery kit. Besides, the Standalone Mode got a lot of new features such as hash sum calculation during data copying and reading, viewing SMART parameters, quick switching to LBA 0 / last LBA, and Dynamic LBA change in the Sector View mode. All the new features are available starting from the PC-3000 Portable III Software Ver. 6.7.12 and Data Extractor Ver. 5.10.7 which is already uploaded to the Customer Update Boxes for all authorized technical support users.
Please note, that there is only 1 week left to take advantage of the PC-3000 Portable III + 2 years of free Technical Support offer. Hurry up to get your piece of equipment!
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May 14, 2020 The PC-3000 Flash Software Update 7.4.11 is now available! Data recovery engineers and digital forensics experts consider the PC-3000 Flash as the tool №1 when it comes to extracting data/evidence from damaged NAND Flash devices. It is the only solution that completely supports many drive brands, e.g. SanDisk, new Phison, or SiliconMotion, so you can get file systems, and separate files both. Now we have expanded the list of supported storage media by adding 9 types of translators for SanDisk 8sec, 2 subtypes of translators for SM2704, and have improved algorithms for PS8210. Also, you can now edit the solution before implementing it and reproduce the result in the transformation graph form that increases the efficiency of the solutions.
All these features and many others are now available with the following English, Japanese, Korean and Chinese software update:
- PC-3000 Flash software Ver. 7.4.11
All authorized technical support users will get the latest software versions.
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May 07, 2020 The new versions of PC-3000 SAS Ver. 6.7.12, Data Extractor Ver. 5.10.7, Data Extractor RAID Edition Ver. 5.10.7 are available! The PC-3000 SAS is the most sophisticated and the fastest tool to recover data from SAS/SCSI Hard Disk Drives. Only the best components and parts created specifically to deal with damaged storage devices were used when developing it. Besides, we have drawn on all our experience to design the solution that has unmatchable features for different SAS/SCSI HDDs families.
And we continue to enhance the PC-3000 SAS software upon our users’ requests. Today, the following English, Japanese, Chinese and Korean software updates are released:
- PC-3000 SAS version 6.7.12
- Data Extractor/Data Extractor RAID Edition version 5.10.7
All authorized technical support users will get the latest software versions.
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May 05, 2020 A Huge Success of the ACE Lab Online Technology Conference on Data Recovery & Digital Forensics 2020 For the first time, the ACE Lab Technology Conference on Data Recovery & Digital Forensics was held online. Although we really missed our usual in-person component of the Prague event, we were very glad that so many of you could join the live streams on April 23-24, 2020.
This year we had over 1000 people from 92 countries signed up for the meeting and joined in at the various stages of the live streams. And this proves just how much the data recovery engineers and digital forensics experts are keen on being up-to-date with the latest advances in the field provided by ACE Lab. During the sessions, we showed 18 live case demos on how to most efficiently recover data and evidence from all types of storage media devices with the PC-3000 Products. Today you can watch the video of the whole event by following the link below.
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April 30, 2020 The new versions of PC-3000 Express/UDMA-E/Portable Ver. 6.7.12, Data Extractor Ver. 5.10.7, Data Extractor RAID Edition Ver. 5.10.7, PC-3000 SSD Ver. 2.8.2 are available! Last week, you saw a lot of new PC-3000 functions at the ACE Lab Online Technology Conference on Data Recovery & Digital Forensics 2020. Today all these features are waiting for you in your update boxes! The following English, Chinese, Japanese and Korean software updates are released:
- PC-3000 Express/UDMA-e/Portable-II/Portable-III) version 6.7.12
- Data Extractor/Data Extractor RAID Edition version 5.10.7
- PC-3000 SSD version 2.8.2
All authorized technical support users will get the latest software versions.
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April 16, 2020 The ACE Lab Online TechCon 2020: What’s on the schedule? There is only one week left until the ACE Lab Online Technology Conference 2020 starts. It is the first time when the world’s biggest meeting on data recovery & digital forensics will take place online. We have prepared a lot of very interesting and very useful information for you! Some of the features have been just added, so you can be among the first to know the latest innovations in the data recovery area!
Do not miss the chance to participate in this one-time online experience without leaving your home or office! If you haven’t registered yet, please do it as soon as possible. The registration closes on April 21, 2020!
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April 14, 2020 The PC-3000 Portable III Now Supports the NVMe SSDs Based on Phison PS5007 Controller! The PC-3000 Portable III is the first and the only solution for recovering data from PCIe NVMe SSDs using the Techno Mode. At the initial release, it supported only Silicon Motion SSDs based on SM2260 and SM2263 controllers. But it was just the beginning!
Now we have significantly expanded the list of supported drives by adding the NVMe SSDs based on the Phison PS5007 controller. And since all the PS5007-based SSDs are technically the same, you can recover data from any model based on this controller, even if it’s not listed in the Utility.
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April 02, 2020 ACE Lab Stays Open for Business Despite the COVID-19 Outbreak Just like you, the entire ACE Lab Team is concerned about the COVID-19 issue. As this situation is evolving, our priority remains the health and well-being of our customers and employees. We are staying open for business in new formats and taking all possible precautions following the most up-to-date guidelines from the World Health Organization and local government agencies. We continue to ship the PC-3000 tools and to provide the Technical Support.
Besides, taking into account what is happening around, ACE Lab is ready to give our customers bigger loyal discounts on the PC-3000 purchases during the pandemic.
We have also prepared the information on some recommendations and safety measures that we have implemented in our company and that can be useful for your businesses as well. Please read a message from our CEO Elena Shulga to learn more.
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March 23, 2020 The PC-3000 Portable III Is Even Faster and More Powerful Now! ACE Lab developers continue enhancing the software of the PC-3000 Portable III System with new features for the user community. As a result, the most universal and powerful tool became even faster – now the speed of internal copying is up to 490 MB/s. We also added the support of HDDs and SSDs with a logical sector size other than 512 bytes that had not previously been possible. Besides, it’s no longer required to disable the Secure Boot option in UEFI (BIOS) before the PC-3000 Portable III installation.
More details are available in the link below.
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