News
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December 01, 2020 The PC-3000 Mobile is Now Available for Purchase! Could you imagine your life without a mobile phone or a tablet? We use them to communicate, to study/work, to have fun… But so do the criminals! And if damage to your mobile devices along with losing data may just ruin your day, for digital forensic experts, it is often crucial to extract evidence from such storage media for further investigation!
The PC-3000 Mobile is a new tool that brings you a versatile approach to data recovery from mobile devices. It helps you to work with damaged mobile devices and File Systems, get data and evidence with the high- or low-level protocols/software methods/Chip-Off method, analyze content, export data to the formatted report, one of the transport formats, or files.
For more info on the different ways of accessing data, other technical features, updates, and the delivery kit, please click the link below.
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November 30, 2020 Closed Free Webinar: the PC-3000 Tools for Digital Forensics Criminals’ storage media may contain gigabytes of evidence locked in. But what can be done if these devices are somehow damaged?
ACE Lab invites digital forensic experts, government agencies, and law enforcement entities to participate in the free Webinar on forensic data recovery. The closed event will be conducted on December 15, 2020. For more details and registration, please use the link below.
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November 26, 2020 ACE Lab Participated in the FiFE´20 Digital Forensics Fair, Spain ACE Lab has participated in the online FiFE´20 Digital Forensics Fair – one of the most popular gatherings of government agencies and private companies in Spain. This time, we have shared our knowledge in recovering evidence from SSDs based on the PCIe interface and WD SMR drives with TRIM. These topics are significant nowadays because, previously, there were no solutions to the issues related to such drives.
Today, you can work with different PCIe SSDs thanks to the PC-3000 Portable III Systems and bypass the TRIM command on modern WD SMR HDDs in some cases! To learn more, please follow the link below.
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November 19, 2020 A Video of the ACE Lab Webinar on Data Recovery for Beginners and Start-ups By popular demand of our customers, ACE Lab has repeated the Free Webinar on Data Recovery for Beginners and Start-ups last week. The event has highlighted the most important points and common mistakes that people should keep in mind when opening the data recovery lab. Besides, we have shown how to easily diagnose the drives, make reports, and recover data from HDDs with password-protection/damaged heads, logically damaged USB drives, as well as SATA/PCIe SSDs. At the end of the meeting, we have discussed where to find more clients for the data recovery business and answered the sales and technical questions of the attendees.
Missed the event or just want to rewatch it? Check out the Webinar Video by following the link below!
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November 05, 2020 ACE Lab Organised a Free Webinar for Data Recovery Engineers and Digital Forensics Experts in France Last week ACE Lab conducted a free online webinar together with our partner in France – TRACIP SAS. This time we dedicated our presentation to TRIM on SSDs and modern Western Digital SMR HDDs. The attendees of the webinar found out how to solve the TRIM issue on SSDs and learned some tips on how to get partial content from SMR HDDs that have this command.
ACE Lab continues to research WD SMR drives and enhance existing solutions for recovering TRIMed data. If you have any questions regarding this topic or have some exact cases, do not hesitate to contact our Technical Support Department!
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October 26, 2020 Free Webinar on Data Recovery for Beginners and Start-ups: the Repeated Session This summer ACE Lab has conducted the first Webinar on Data Recovery for Beginners and Start-ups. The event was a huge success: over 300 attendees joined us during the sessions for Europe, Middle East & Africa, APAC and North & South Americas. During the webinar we have answered a lot of technical questions and questions related to starting and developing the data recovery business.
By popular demand, we are offering the repeated session of this webinar for those who were not able to join us previously!
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October 16, 2020 The PC-3000 Portable III Now Supports the Silicon Motion SM2258XT SSDs! ACE lab developers have done a great job by researching Silicon Motion SM2258XT SSDs and optimizing the algorithms to make the most efficient and stable Utility for this type of the drives. As such, you can now raise your data recovery success rate by dealing with Silicon Power Slim S55, KingDian S200, WD Green, Apacer AS350 Panther, Patriot P200, Smartbuy Jolt, RevuAhn 885, Crucial BX500, and other SM2258XT SSDs.
The support appears with the beta version of the PC-3000 SSD Extended software ver. 2.9.3 available for the PC-3000 Portable III users. To get the beta version of the software, please contact our Technical Support Department.
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October 12, 2020 ACE Lab at the International Data Recovery and Digital Forensics Events We are always happy to meet our friends and colleagues in person, discuss the latest news in the data recovery / digital forensics fields, and showcase our new technologies. But 2020 made adjustments to the way things are done. Good thing we always keep pace with the times and adapt to the new environment. After the ACE Lab Online Technology Conference on Data Recovery & Digital Forensics 2020, we have hosted a lot of online demos of the PC-3000 Hardware-Software Solutions and have participated in many events together with our partners.
Hundreds of data recovery engineers and digital forensics experts have already joined us during the online meetings in the USA, Canada, South Korea, Germany, the United Arab Emirates, Brazil, Singapore, and others. For more details, photos, and upcoming events, please click the link below.
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October 02, 2020 The PCIe AHCI SSDs: Now Supported by the PC-3000 Portable III By popular demand, we have added the PCIe AHCI SSDs to the Support List with the BETA ver. 6.8.2 of the PC-3000 Portable III software. To deal with this type of storage media, you additionally need the new PCIe NVMe/AHCI Adapter for Apple Macbook SSD and PCIe x16 SSD Adapter.
This solution has significantly increased the number of supported PCIe SSDs, especially Apple Macbook SSDs. If previously we only had 2017-2019 devices in the Supported List, now the manufacture dates of supported Apple Macbook SSDs start from 2013! Please follow the link below to learn more about it.
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September 30, 2020 The New Software Add-On: PC-3000 SSD Extended! The ACE Lab developers constantly research drives which results in a rapid expansion of the support list for the most modern storage media devices. Today, we have released PC-3000 SSD Extended – the new software add-on that supports the widest range of SSD types: SATA, mSATA, M.2 SATA, M.2 PCIe NVMe/АHCI, PCIe x16, Apple Macbook, LIF, ZIF, PATA.
The additional features of the PC-3000 SSD Extended add-on for PCIe SSD (NVMe/AHCI) appear with the beta version of software available for the PC-3000 Portable III users only. To get the beta version of the software, please contact our Technical Support Department.
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September 17, 2020 A New Milestone Reached: 100 000+ Tickets Solved by our Technical Support This month, ACE Lab has reached a new milestone: our Technical Support has successfully solved the 100,000th ticket! To celebrate it, we have provided Alandata – a company that has submitted the lucky ticket – with a special gift: 100 days of free technical support in addition to the TS contract.
Would you also like to increase your efficiency and productivity with the biggest Technical Support team in the data recovery industry? Contact us at service@acelab.eu.com!
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September 16, 2020 The New PCIe x16 SSD Adapter Is Now Available for Order! We are glad to announce that the new PCIe x16 SSD Adapter for custom and native NVMe SSDs with PCIe x1-x16 interface is now available for order!
The new adapter is extremely useful for the work with the drives that have a full-size PCIe bus as the only option to plug an SSD (e.g. Intel DC P4618, Samsung PM1733). You may come upon such drives in server platforms and data centers, because they are very stable and powerful. However, the bad sectors can still appear due to prolonged use. In this case, the new PCIe x16 SSD Adapter paired with the PC-3000 Portable III helps to bypass bad sectors and get data from an SSD.
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September 08, 2020 The PCIe NVMe/AHCI Adapter for Apple Macbook SSD Is in Stock Now! We, at ACE Lab, continuously work on adding the support of as much storage media as possible. From now on you can deal with logically damaged Apple Macbook SSDs (from 2017 onwards) thanks to the new PCIe NVMe/AHCI Adapter for Apple Macbook SSD!
The adapter works in pair with the PC-3000 Portable III Systems. Besides, if you get the PC-3000 Portable III SSD or Ultimate System by the end of September, you will receive the new PCIe NVMe/AHCI Adapter for Apple Macbook SSD as a bonus! For more details, please follow the link below or contact us at sales@acelab.eu.com.
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July 15, 2020 Join Free Webinar on Data Recovery for Beginners and Start-ups Have you ever wanted to get into your own data recovery business but have no idea what to start with?
Join our FREE webinar on data recovery for beginners and start-ups! On July 29, 2020, we will share the knowledge and experience that we have been collecting at ACE Lab for 28 years. Please follow the link below to learn more info about the schedule, time, speakers, and registration.
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May 28, 2020 The new versions of PC-3000 Portable/Express/UDMA-E/SAS Ver. 6.7.18, Data Extractor/Data Extractor RAID Edition Ver. 5.10.11, PC-3000 SSD Ver. 2.8.5 are available! The development of the PC-3000 software is moving forward quickly! Today, we are rolling out the following English, Chinese, Japanese, and Korean software updates:
- PC-3000 Portable-II/Portable-III/Express/UDMA-e version 6.7.18
- PC-3000 SAS-I/SAS-II version 6.7.18
- Data Extractor/Data Extractor RAID Edition version 5.10.11
- PC-3000 SSD version 2.8.5
We have added many new features to the software and have greatly enhanced its functionality. Now you can open the NVMe and USB drives tasks created by the PC-3000 Portable III in the Data Extractor for the PC-3000 Express/UDMA, load any “other” microcode in the "Download microcode" option for HGST SAS drives, and use new loaders for PS3110 and PS3111 Phison controllers. For more details, please follow the link below!
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